Terms and Conditions

TERMS AND CONDITIONS


The Terms and Conditions of www.zibstore.com govern the use of services of zibstore.com and it is binding to all users of the website, both registered and unregistered.

Terminology used in the Terms and Conditions:

E-store hereinafter refers to website with domain zibstore.com, which is an online store.

Vendor hereinafter refers to maintainer of the website which is governed by the current laws and regulations of the Republic of Latvia.

Terms and Conditions hereinafter refer to Terms and Conditions of use of the E-store.

Registered User hereinafter refers to a person that has registered with this website in accordance to the Terms and Conditions.

Unregistered User hereinafter refers to a person that is a user of this website without registering in accordance to the Terms and Conditions.

User hereinafter refers to natural or juridical person that uses the website irrespective of being registered or unregistered.

Consumer hereinafter refers to natural or juridical person that makes a purchase at zibstore.com.


1. General conditions


Terms and Conditions are a legally binding agreement between User and Vendor. The access to and use of this website as well as the purchase of products on zibstore.com are based on the assumption that these Terms and Conditions have been read, understood and accepted by User and User agrees to abide by these and other regulations that regulate the legal relationship between Vendor, User and Consumer as effective in the Republic of Latvia.

If User does not agree to all or part of the zibstore.com Terms and Conditions, he is not allowed to become a Registered User. Use of zibstore.com means that User has agreed to Terms and Conditions entirely, including all changes.  Vendor may amend or update all or part of these Terms and Conditions and other information on the webiste without any prior notice. Any amendment or update shall be binding as soon as they are published on the website zibstore.com. Vendor has the right to make updates or changes to the products, services or programmes that are available at zibstore.com without any prior notice. Changes to Terms and Conditions that have become effective after the Consumer has made a purchase does not apply to the said purchase. The service shall be provided in accordance to the edition of the Terms and Conditions that was effective at the time of the purchase of the Consumer.


2. Purchase and delivery times


All prices on E-store zibstore.com are in EUR (euro) and include all taxes. The price is valid until the product is in stock. The total payable sum includes price of the goods specified in the shop and shipping costs that are calculated prior to payment. Choosing to pay with bank transfer, it is assumed that the payment time is the day when the payment is received at the Vendor’s bank account.

Every purchase is processed within 3 – 7 working days and dispatched with chosen delivery service.


3. Payment

You can make the payment with Credit Cards and the most popular online banking in Baltic’s.


4. Delivery


All delivery options are summarized at ZIB* shipping page.

JSC Latvian Post delivers all purchases within Latvia and abroad. In general JSC Latvian Post delivers all parcels within Latvia from 3 to 5 working days. Parcel delivery times outside of Latvia are from 5 to 25 working days. Vendor shall dispatch the parcel within 3 to 7 working days from the time of receiving the payment for the purchase and delivery charges. Vendor is not responsible for any delays of delivery that are due to actions of JSC Latvian Post. If the Consumer from Latvia has not received the parcel within 15 days of the day of dispatch, it shall inform the Vendor by sending an e-mail to zibstore@zib.lv specifying the purchase number and date. If the Consumer outside Latvia has not received the parcel within 25 working days of the day of dispatch, it shall inform the Vendor by sending an e-mail to zibstore@zib.lv specifying the purchase number and date.


5. Returns


If the product does not meet Consumer’s satisfaction, Consumer has the right to return it within 14 days. To return the purchased product, Consumer shall contact Vendor by email at zibstore@zib.lv specifying the purchase number.

Please note for your information!

  • Product can be returned if it has not been damaged or used.
  • All costs in relation to delivery of the returned products shall be covered by the Consumer. Vendor has the right to deduct any such costs from the payment for the purchase made by the Consumer .


6. Confidentiality


User agrees that by becoming Registered User his personal data will be used by the Vendor in accordance to regulations in force in the Republic of Latvia in order to provide the service of the e-store zibstore.com. Zibstore.com undertakes to ensure the privacy and protection of the personal data and agrees not to disclose it to any third parties. Vendor takes no responsibility for the accuracy and reliability of the data in the registration form provided by the Consumer.

To become a Registered User, Consumer shall provide a valid and accessible e-mail address. After setting up a password, Registered User is responsible for keeping said password secure and safe from the third parties.
Registered and nonregstered users agree that their data will be used  to provide the service of the e-store zibstore.com.
Your personal data helps us inform you about new products, sell-outs and events you may be interested in.


7. Dispute Mediation and Responsibility of the Parties


All disputes and disagreements that occur during the delivery of the purchase Parties agree to settle by way of negotiation. If Parties cannot come to an agreement by way of negotiation, a certified mediator should be involved. Aforesaid does not eliminate the right of the Parties to settle any dispute in courts of the Republic of Latvia.


8. Final Conditions


Any matters that have not been addressed in Terms and Conditions Parties settle in accordance to the regulations in force in the Republic of Latvia. Terms and Conditions become effective as of 1 September 2014.

In the event of any conflict between the Latvian and English Terms and Conditions, the Latvian version shall prevail.